24/7 NETWORK OPERATION CENTER

We don't just build it;
we keep it alive.

Every system is monitored 24/7 via our NOC. We track SPL levels, device temperatures, and connectivity in real-time.
Our goal is intervention before failure.

100% Uptime Target
<10ms Response Time
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SYSTEM_HEALTH_MONITOR
ID: GLOBAL_NET_01
UPTIME
99.9%
LATENCY
24ms
TEMP
42°C
Main_Audio_Core OK
DMX_Bridge_01 OK
Visual_Media_Srv SYNCING
FIELD_DIAGNOSTIC_TOOL_V4
MAIN_PROCESSOR OPTIMAL
BACKUP_UNIT (N+1) STANDBY
COOLING_SYS ACTIVE
LAST_MAINTENANCE 24.11.2024
FIELD OPERATIONS

Always on the field
Planned, Documented, Ready.

Our operations team executes post-installation maintenance on a strict schedule. Monthly checks, software updates, backup tests, and system calibrations are performed—and every action is archived digitally.

On-Site Maintenance

Physical calibration & cleaning.

Remote Intervention

Instant VPN-based support.

N+1 Architecture

Spare device management.

Periodic Plans

Monthly / Quarterly / Yearly.

KNOWLEDGE TRANSFER

We build the system,
you master the control.

We don't hide knowledge; we share it. Upon project handover, we provide specialized training for your technical teams. Sustainability starts with teaching.

Admin & Operator Training
Emergency Protocols
Maintenance Workflows
" We are actually great teachers.
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MEDIELA ACADEMY
CERTIFIED OPERATOR YOUR TEAM
System Control
Diagnostics
PERFORMANCE ANALYTICS

Performance is not emotional;
it's measurable.

We report all system MTBF (Mean Time Between Failures) and Uptime metrics monthly. Every event log and intervention is recorded, allowing you to measure your technical and commercial performance annually.

99.98% AVERAGE UPTIME
4s AVG MTTR
LIVE UPTIME HISTORY PERCENTAGE (%)
SYSTEM SUPPORT

Request Operation
Support.

Do you need monitoring, maintenance, or training support for your current system? Our operations team is ready 24/7 to ensure your experience never stops.